CORE PRESENTATIONS
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Monday, October 15 | 8:45 a.m. – 10:25 a.m.
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Co-sponsored by: 
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Chris Anderson, Editor-In-Chief, Wired Magazine |
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Monday, October 15 | 5:00 p.m. – 5:45 p.m.
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Social CRM: Why It's a Game-Changer and How to Win the Game
Co-sponsored by: 
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Moderator:
Brian Fetherstonhaugh, Chairman & CEO, OgilvyOne Worldwide |
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Buell G. Duncan, Vice President, Marketing, IBM Software Group |
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Dean Chadwick, VP, Digital Marketing & Innovation, American Express
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Tuesday, October 16 | 10:15 a.m. – 11:15 a.m.
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Co-sponsored by: 
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David Fischer, VP, Business & Marketing Partnerships, Facebook
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Wednesday, October 17 | 11:00 a.m. – 12:00 p.m.
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Jeffrey Hayzlett, CEO, Hayzlett Group |
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Stephen Arthur, Head of Industry, Retail, Google
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Jeff Ragovin, Chief Strategy Officer & Co-Founder, Buddy Media
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Jared Blank, VP E-Commerce, Tommy Hilfiger
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Elizabeth Francis, CMO, GILT
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Alasdair Lloyd-Jones, Chief Operating Officer, Big Spaceship
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PRE-CONFERENCE PRESENTATIONS
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Saturday, October 13 | 12:30 p.m. – 2:00 p.m.
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Don Peppers, Noted Author and Co-Founder, Peppers & Rogers |
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Sunday, October 14 | 11:30 a.m. – 12:30 p.m.
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John Hunter, Executive VP of Customer Fulfillment Services, QVC |
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